Procurement Management

LKH Associates manages the entire procurement cycle from requirements definition through contract signature.  We minimize risk and vigorously negotiate favorable service levels and pricing.

· Business Requirement Gathering-GAP Analysis

· Evaluation Matrix Creation

· Vendor Presentation Facilitation

· Pricing and Contract Negotiation

Business Process Improvement

LKH Associates identifies improvements through intelligent application of knowledge and technology.  We understand the business process is a balance of efficient processes and technology solutions.

· Business Process Mapping

· GAP Analysis

· Identification of Issues

· Innovative Ideas

· Change Management

Implementation Management

With a proven track record of system implementations for companies of all sizes, LHK Associates can offer a proof of concept or full deployment of a solution, including outsourced services.

· Specification Definition

· Use Case-System Testing

· User Acceptance Testing (UAT Cycle)

· Production Readiness

· Change Management

Vendor Management

LKH Associates manages the relationship between the vendor and customer.  We improve the working relationship by identifying roles and responsibilities.  

· Performance Analysis against Service Level Agreements (SLA)

· Communication and Relationship Management

· Roles and Responsibility Definition

· Issue and Dispute Resolution

Project Management

LKH Associates practices a rigorous process management approach that ensures we deliver results on time and within budget.

· Focus on Deliverables

· Exceed Customer Expectations

· Manage Tasks Through to Completion

· Flexible